We attach special importance to extending the life of our products, and this obviously means making them easy to repair. For logistical and environmental reasons, and in particular because of the CO2 emissions linked to road transport, we return as few parasols as possible to our warehouse for repair, and do not send out a dedicated repairer. On the other hand, we put all our energy into simplifying repairs and supporting our customers, in particular through these video tutorials.
TUTORIAL
How to replace the ribs of your parasol
Time: 5 minutes
People required: 1
Equipment: phillips screwdriver, step stool
TUTORIAL
How to replace the canopy of your parasol
Time: 5 minutes
People required: 2
Equipment: step stool
TUTORIAL
How to replace the crank assembly of your parasol
Time: 10 minutes
People required: 1
Equipment: 2 allen keys, screwdriver
TUTORIAL
How to install your parasol
Time: 10 minutes
People required: 2
Equipment: Cutter, Allen Key
TUTORIAL
How to replace the crank mechanism on a cantilever parasol
Time: 10 minutes
People required: 1
Equipment: Screwdriver
TUTORIAL
How to replace the rope on a cantilever parasol
Time: 15 minutes
People required: 2
Equipment: Screwdriver, Step stool
