Shipping usually takes between 7 to 10 working days (excluding pre-order items). At checkout, you can choose the shipping service and carrier that suits you best. You will also have the option to select a delivery time slot. Deliveries are made to the ground floor of your property. To estimate your shipping costs, simply add products to your basket and click on the "i" next to the estimated delivery date for a cost simulation. For orders containing pre-order items, we’ll ship as soon as all items are in stock.

Need more information? Get in touch with us at contact@belveo.com!

We offer three types of canopies to suit your needs:

• Polyester canopy: Ideal for a first purchase, it offers excellent value for money. It has a light and glossy finish, but may fade more quickly with heavy use or prolonged sun exposure. It’s an affordable option to experience our patented innovation.
  
• Olefin canopy: Our best balance of aesthetics, durability, and price. The colour is integrated into the fibres, ensuring it stays vibrant for years and resists fading (5-year warranty). With a matte finish and soft touch, it resembles indoor fabrics while providing the durability needed for outdoor use. Water-resistant, it quickly sheds moisture, dries instantly after a shower, and resists splashes from poolside days. Easy to clean, it can be washed with soapy water or machine washed at 30°C.
  
• Acrylic canopy: The premium choice, offering exceptional performance in the toughest conditions. Through a mass-dyeing process, the colour pigments are integrated directly into the acrylic fibre while still liquid, creating a deeply coloured thread. This results in vibrant colours that resist UV rays and the elements far better than standard surface-dyed fabrics. We are so confident in the quality of this canopy that it comes with a 10-year fading warranty. It strikes the perfect balance between performance and elegance, ideal for long-term, intensive, or professional use.
  

Additionally, all our canopies are interchangeable: whether you want to change the colour or replace a worn-out canopy, the process is simple and quick to extend the life of your parasol.

Belveo parasols are designed to withstand strong winds thanks to robust materials and our patented innovation. Our parasols undergo strict quality control during manufacturing, in line with ISO 2859 standards, ensuring impeccable quality. We prioritise real-world testing, as it better replicates the challenges posed by nature compared to traditional wind tunnels. In our tests, they withstood winds of up to 90km/h in an upright position under real-world conditions. However, it's important to note that the nature of the wind influences its resistance: a continuous 50km/h wind can sometimes be more destabilising than a 90km/h gust.

To ensure your safety and protect your parasol, please follow these recommendations:

• Ensure sufficient weighting (base slabs or ground anchoring).
• Close the parasol if the base becomes unstable or if the canopy remains lifted.
• Do not use the parasol in winds exceeding 60km/h when open, or 80km/h when closed.

By following these guidelines, you can enjoy your parasol with complete peace of mind.

All parasols come with a cross base, except for two models: the Ø2.75m centre-pole parasol and the 3x2m centre-pole parasol. You will need to purchase a cross base separately if you wish to stabilise your parasol using weight slabs. Weighting is not included with our parasols, but it is essential for their stability. We offer several solutions tailored to your needs:

• Fillable Base Slabs: Our 50x50cm slabs are designed to be filled with water or sand. Please note that sand provides greater weight for the same volume compared to water. For a centre-pole parasol, we recommend a total weight of 80kg (a minimum of four 20kg slabs), for example, for a 3x3m centre-pole parasol. Ensure a ground coverage of 1m² for proper stability.

• Wheeled Bases: If you need a mobile solution, our wheeled base for centre-pole parasols is ideal. Filled with water and/or sand, it ensures optimal stability while allowing easy movement of your parasol.

For safe and long-lasting use, always follow our weighting recommendations according to the model and the layout of your space. These recommendations are available on the technical specifications of our parasols. Feel free to contact us for personalised advice."

Yes, the canopies of our parasols are interchangeable, and replacing them is very simple. Here’s how:

1. Open the zips located on each fibreglass rib and gently bend them to remove the canopy.

2. Unscrew the top cap at the top of the parasol. This will allow you to slide the canopy off from above.

3. Install the new canopy by reversing the steps: place it over the ribs, close the zips, then screw the top cap back on to secure everything.

In just a few simple steps, your parasol will look as good as new or can be adapted to suit your preferences. Our interchangeable canopies are designed for flexibility and durability while remaining easy to handle.