Shipping usually takes between 7 to 10 working days (excluding pre-order items). At checkout, you can choose the shipping service and carrier that suits you best. You will also have the option to select a delivery time slot. Deliveries are made to the ground floor of your property. To estimate your shipping costs, simply add products to your basket and click on the "i" next to the estimated delivery date for a cost simulation. For orders containing pre-order items, we’ll ship as soon as all items are in stock.

Need more information? Get in touch with us at contact@belveo.com!

We offer three types of canopies to suit your needs:

• Polyester canopy: Ideal for a first purchase, it offers excellent value for money. It has a light and glossy finish, but may fade more quickly with heavy use or prolonged sun exposure. It’s an affordable option to experience our patented innovation.
  
• Olefin canopy: Our best balance of aesthetics, durability, and price. The colour is integrated into the fibres, ensuring it stays vibrant for years and resists fading (5-year warranty). With a matte finish and soft touch, it resembles indoor fabrics while providing the durability needed for outdoor use. Water-resistant, it quickly sheds moisture, dries instantly after a shower, and resists splashes from poolside days. Easy to clean, it can be washed with soapy water or machine washed at 30°C.
  
• Acrylic canopy: The premium choice, offering exceptional performance in the toughest conditions. Through a mass-dyeing process, the colour pigments are integrated directly into the acrylic fibre while still liquid, creating a deeply coloured thread. This results in vibrant colours that resist UV rays and the elements far better than standard surface-dyed fabrics. We are so confident in the quality of this canopy that it comes with a 10-year fading warranty. It strikes the perfect balance between performance and elegance, ideal for long-term, intensive, or professional use.
  

Additionally, all our canopies are interchangeable: whether you want to change the colour or replace a worn-out canopy, the process is simple and quick to extend the life of your parasol.

All canopies available on our website are compatible with Belveo or Easywind parasols with 8 ribs. To find the right canopy: Identify the size and type (centre-pole or cantilever) of your current parasol. Find the corresponding canopy. For example, if you have a 3x3m centre-pole parasol, select the 3x3m centre-pole canopy.

Check the year of your parasol:

• Canopies from 2022 and earlier are compatible with parasols from 2022 or before.
• Canopies from 2023 onwards are compatible with 2023, 2024, and 2025 parasols.

Can't find the right match? Contact us at contact@belveo.com!

Not sure about your canopy size?

For a round parasol: Measure from the top cap to the end of one of the fibreglass ribs. This will give you an approximate canopy size.

For a square or rectangular parasol: Measure from one side to the other, then repeat for the adjacent side.

Does your parasol have 6 ribs, and you can't find the right canopy? Some older models are no longer in production, but we may still have compatible replacement canopies in stock that are not listed online. Email us at contact@belveo.com, and we’ll be happy to assist you!

Replacing your parasol canopy takes only 5 to 10 minutes. If two people are available, it’s even quicker, but don’t worry—it’s perfectly doable alone. A step ladder will be needed to reach the top of the parasol.

Here’s how to do it:

1. Open the zips on each fibreglass rib and gently bend them to remove the canopy.

2. Unscrew the top cap at the top of the parasol to release the canopy, then slide it off.

3. Position the new canopy, close the zips on each rib.

4. Screw the top cap back on, and that’s it—your parasol is ready for more time outdoors!

Clean stains as soon as they appear to prevent them from setting. For gentle maintenance, hand-wash your canopy by soaking it in lukewarm water with 150ml of mild soap per litre. Gently scrub with a sponge or soft brush, rinse thoroughly, and air dry. For tougher stains (excluding polyester canopies), a diluted bleach solution can be used: Mix 1 litre of water, 150ml of mild soap, and 50ml of bleach in a spray bottle. Apply to the entire canopy, let it sit for 10 minutes, scrub with a sponge, and rinse thoroughly.

If preferred, you can machine wash the canopy: Remove it from the parasol, close all zips, and wash at 30°C on a delicate cycle with your usual detergent. For mildew stains (excluding polyester canopies), add 50ml of bleach and start the machine immediately to dilute the solution properly. Once clean, always air dry your canopy.

To maintain your canopy in the best condition: Never store or close your parasol while the canopy is damp, as this can lead to mildew. Keep it away from reflective surfaces or heat sources that could damage the fabric. With these simple steps, your canopy will stay clean and in top condition season after season.