Shipping usually takes between 7 to 10 working days (excluding pre-order items). At checkout, you can choose the shipping service and carrier that suits you best. You will also have the option to select a delivery time slot. Deliveries are made to the ground floor of your property. To estimate your shipping costs, simply add products to your basket and click on the "i" next to the estimated delivery date for a cost simulation. For orders containing pre-order items, we’ll ship as soon as all items are in stock.

Need more information? Get in touch with us at contact@belveo.com!

All parasols are delivered with a cross base, except for two models: the Ø2.75m centre-pole parasol and the 3x2m centre-pole parasol. Therefore, you will need to purchase a cross base if you wish to weight your parasol with slabs. Weighting is not included with our parasols, but it is essential for their stability. We offer several solutions to suit your needs:

Fillable weighted slabs: Our slabs (50x50cm) are designed to be filled with water or sand. Note that sand offers more weight per equivalent volume compared to water. For example, for a centre-pole parasol, we recommend a total weight of 80kg (4 slabs of 20kg minimum). For a cantilever parasol, plan for 100kg of weight (4 slabs of 25kg minimum) or 120kg for a 3x4m model using sand. Note that wet sand cannot be removed from the slabs. Make sure the weighting occupies an area of 1m² on the ground.

Wheeled bases: If you need a mobile solution, our wheeled bases for centre-pole and cantilever parasols are ideal. Weighted with water and/or sand, they provide optimal stability while allowing you to easily move your parasol.

For safe and long-lasting use, always follow our weighting recommendations, depending on the model and the layout of your space. Our recommendations are indicated on the technical sheets for our parasols. Feel free to contact us for personalised advice.

We offer three wheeled base models on our website: Kona, Grécale, and Ponant.

• Kona: Features 4 rotating wheels (360°) that are retractable and can be hidden under the casing. The Kona base is made of plastic and can be weighted with both water and/or sand.

• Grécale: More compact and takes up slightly less space on the ground. The Grécale base is made of metal and can only be weighted with sand.

• Ponant: Offers the same design and stability as the Kona base but differs in its movement mechanism. The Ponant base requires each wheel to be deployed individually with a crank, while the Kona base deploys all four wheels simultaneously. The Ponant base is also made of plastic and can be weighted with both sand and/or water. The filling process is easier with the Ponant base, making it simpler to add ballast.

If you have a Belveo cantilever parasol, you can use the cover for cantilever parasols, which is compatible with all sizes of cantilever parasols. For centre-pole parasols, you will need to choose the cover for centre-pole parasols.

Yes, the canopies of our parasols are interchangeable, and replacing them is very simple. Here’s how:

1. Open the zips located on each fibreglass rib and gently bend them to remove the canopy.

2. Unscrew the top cap at the top of the parasol. This will allow you to slide the canopy off from above.

3. Install the new canopy by reversing the steps: place it over the ribs, close the zips, then screw the top cap back on to secure everything.

In just a few simple steps, your parasol will look as good as new or can be adapted to suit your preferences. Our interchangeable canopies are designed for flexibility and durability while remaining easy to handle.