Caring for your parasol

Proper canopy care, structure cleaning, and essential tips learn how to keep your parasol in excellent condition for as long as possible.

Removing the canopy from your parasol

First, to care for your canopy, you'll need to remove it from the parasol. Discover how to do this quickly and easily in just a few minutes.

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Removing a stain from your canopy

First reactions

Blot the stain with a clean, dry cloth do not rub for liquid stains. For oil or greasy stains, use an absorbent (such as cornstarch), then scrape off the excess with a paint scraper or the back of a knife.

Prepare your cleaner by mixing warm water with mild soap (such as black soap). Use a clean cloth to gently scrub the canopy with the mixture.

Rinse with water and let the canopy air dry before storing it or closing your parasol.

Washing your parasol canopy

The gentlest option: hand washing

• Soak the fabric in 150 ml of mild soap per litre of warm water.
• Scrub with a sponge or soft brush.
• Rinse thoroughly and let the fabric air dry.

You can also (except for polyester canopies) prepare a bleach solution (1L of water, 150 ml of mild soap, 50 ml of bleach) in a suitable spray bottle. Spray evenly over the entire surface (either a whole panel or the full canopy/cover, never just one spot), wait 10 minutes, then clean the entire surface with a sponge. Rinse thoroughly with water and let it air dry.

Alternative option: machine wash your canopy

• Remove the canopy from the frame
• Close the zippers
• Wash at 30°C on a delicate cycle with the usual amount of detergent.

If mould appears, add 50 ml of bleach (start the machine immediately to dilute it)—again, except for our polyester canopies. Let the fabric air dry.

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Mending your parasol canopy

If your canopy has a tear, it's important to stop the thread to prevent the tear from spreading or widening. To perform the repair, you will need a standard sewing needle and synthetic thread in the colour of your canopy, ideally treated for UV resistance for added durability.

Start by identifying the direction of the main weave of your fabric (parallel lines indicate it). Begin sewing in this direction by making back-and-forth passes with the thread (monofilament, not doubled) to reconstruct the weave and close the edges of the hole. Don't pull the stitches too tight to avoid pinching the fabric. Once the edges along the weave are joined point by point, you can sew perpendicularly.

Finish by tying off the thread with a few secure knots, and you're done.

Structure care

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Day-to-day cleaning of your parasol structure

General precautions: never use abrasive products or brushes to scrub the structure. Clean immediately after contact with corrosive substances, such as bird droppings, chemical products, etc.

To clean your parasol, first rinse the surface, then clean with a clean cloth, warm water, and mild soap. Rinse again and leave to air dry.

For stubborn stains, adapt the cleaner to the finish:
• For powder-coated structures (anthracite grey or wood effect), use a cleaner designed for powder coating.
• For anodised aluminium structures (light grey), use a cleaner specifically for anodised aluminium.

Maintenance in areas exposed to salty air (coastal areas):
• Rinse all exposed parts with clean water every 15 days.
• Thoroughly dry the parts before reassembling them.

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Ensuring your Belveo parasol's wind resistance

Maintenance during assembly and after winter storage:
• Check that all screws are properly tightened.
• Inspect the entire structure and canopy.
• Open the parasol for the first time in calm weather to carry out a thorough check with peace of mind.

Regular checks throughout the season: after strong winds or every five openings.
• Check the tightness of the main screws and connector bolts.
• Visually inspect the condition of the canopy.

If you notice any unusual noise or movement:
• Identify the affected part.
• Dismantle it and inspect its condition.
• Clean it with a non-abrasive degreaser.
• Lubricate the mechanical parts.
• Reassemble the part and ensure it is functioning correctly.

6 key points to watch

To enjoy your outdoor space safely.

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Cautious handling

Take your time when opening or closing your parasol. Ensure your hands stay clear of the folding mechanisms to avoid any risk of trapping or pinching.

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Ensuring stability

Always place your parasol on a flat, stable surface to ensure its stability. A poorly positioned parasol could tip over and cause accidents.

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Monitoring the overall condition

Regularly inspect your parasol to ensure it is in good condition. If you have any doubts, refrain from using it.

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Protecting children

Do not allow children to handle the parasol or play with it. It is also essential to prevent them from hanging on the frame, as this could lead to injury or damage to the product.

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Heat sources

Keep your parasol away from outdoor heaters, barbecues, and open flames to avoid any fire risk.

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Weather conditions

Your parasol is not designed to withstand strong winds, heavy rain, or snow. In such conditions, dismantle it and store it safely to prevent any damage.

Preparing your parasol for winter

Is the season ending?

Preparing your parasol for winter

Prepare your parasol for winter storage

Canopy storage:
• Remove the canopy from the parasol.
• Store it in a dry, heated space to avoid moisture.

Structure storage:
• Ideally, store the structure indoors.
• If outdoor storage is necessary, cover the structure with its dedicated protective cover.

To keep your parasol in great condition for spring:
• Tighten all screws: binding screws, connector screws, mounting screws, crank housing screws, and those on the ribs and reinforcement ribs.
• Maintain the mechanisms: disassemble and lubricate moving parts and internal mechanisms. Be careful not to let grease come into contact with the canopy.
• Clean the structure: use clean water, mild soap, and a non-abrasive cloth. Let it air dry.
• Storage tips: store in a dry, sheltered location, away from any heat sources. Only cover the structure with the designated cover.
• Clean and lubricate before storing: always clean and dry the structure before storing. - Lubricate the wear parts to prevent friction.

Your Questions

What are Belveo’s warranties?

All of our parasol structures are covered by a 3-year warranty. As for the canopies, they are all under warranty for 2 years. Olefin and acrylic canopies come with an additional 5-year warranty against fading.

If you encounter any issues, simply contact us (via email at contact@belveo.com, through the chat on our website, etc.) and provide as much information as possible (affected product, order number, details of the issue, photos, etc.). This will help us find the best solution for you (such as sending replacement parts). We will also ask you to send us a photo of the damaged or defective product to ensure we send the correct replacement part.

Please know that we take great care in providing durable products and strive to ensure your complete satisfaction if you need to request after-sales service. If you have any further questions about our warranties, don’t hesitate to write to us at contact@belveo.com. Our team will be happy to assist you!

My parasol is making an unusual noise, what should I do?

If you notice any unusual noise or movement: It’s necessary to dismantle the affected part, inspect it, and clean it with a non-abrasive cleaner. Lubricate the mechanical parts before reassembling. If in doubt, it’s recommended to contact customer service (contact@belveo.com) (see Art. 10 of our T&Cs). We advise you to carry out this maintenance regularly to preserve its functionality. You can use WD40 or lubricating grease for this purpose.

When should I close my Belveo parasol?

You should close your Belveo parasol:

1- When the base becomes unstable due to wind acting on the parasol.
2- When the canopy is frequently blowing upwards above the ribs.
3- In any case, never use the Belveo parasol without adequate weighting (with slabs of sufficient weight or anchoring to the ground) and when weather services forecast local winds exceeding 80 km/h in the closed position, or 60 km/h in the open position.