The structure of the Mistral 3x3m wind-resistant cantilever parasol is covered by a 3-year warranty. We guarantee all our canopies against fading and manufacturing defects for 2 years. Olefin and acrylic canopies come with extended fading warranties: 5 years for olefin and 10 years for acrylic.
To keep your parasol in good condition, here are some care tips:
Care Instructions:
Regularly rinse with fresh water. Use a sponge and mild soap (like black soap) for the routine cleaning of the structure. Avoid using abrasive products or brushes for cleaning. If the paint and undercoat are deeply scratched, apply a waterproof varnish (clear or matching the product colour, ideally bi-component) to prevent water and air penetration and rust formation.
For the cover: Clean stains as soon as they appear to prevent them from setting. For delicate care, hand wash: soak the canopy in warm water mixed with 150ml of mild soap per litre, gently scrub with a sponge or soft brush, then rinse thoroughly and allow it to air dry. For tougher stains (except polyester canopies), a diluted bleach solution can be used: mix 1 litre of water, 150ml of mild soap, and 5cl of bleach in a spray bottle, apply to the entire canopy, leave for 10 minutes, scrub with a sponge, and rinse thoroughly. Alternatively, machine wash: remove the cover, zip it closed, and wash at 30°C on a delicate cycle with your usual detergent. If mildew is present, add 5cl of bleach (except for polyester) and start the machine immediately to properly dilute the product. Once cleaned, always let the canopy dry in the open air. Lastly, never store or close your parasol when the canopy is still damp to avoid mildew, and keep it away from reflective surfaces or heating elements that could damage it.
Winter Care:
Store the parasol in a dry, sheltered place. Protective covers are available for purchase on our website.